More services
The rest of what we do
Support and networks are most of the work. These are the other things we get asked for, usually by businesses we already look after.
On this page
01
Microsoft Exchange
Setup, migration and ongoing management.
Most businesses reach us on a mix of things. A POP mailbox from whoever registered the domain, one or two people on Gmail, someone still working out of an old Outlook data file on their desktop. We move that onto Exchange and keep the mail.
Migrations
From POP or IMAP, Gmail and Workspace, older Exchange, or an on-premise server you want off the property.
Mailboxes and lists
Shared mailboxes, distribution lists, aliases and the calendar permissions people actually ask for.
Mail that lands
SPF, DKIM and DMARC records. When your invoices keep landing in a client’s junk folder, this is usually where it starts.
Licences
We keep the licence count matched to the people who are actually there, so you are not paying for someone who left in March.
02
Web & email hosting
Domains, DNS, mailboxes and site hosting, managed alongside everything else.
Your domain is registered in your name, on your account. If you stop working with us, it goes with you. That should be the standard and often isn’t.
Domains
Registration, transfers and renewals for .co.za and the usual international extensions. We track the renewal dates so a domain doesn’t lapse over a December.
DNS
Records managed properly and documented, so the next change doesn’t take the website down with it.
Mailbox hosting
For businesses that don’t need Exchange. Straightforward mailboxes with webmail and phone access.
Website hosting
SSL certificates, backups and updates. Whether we built the site or someone else did.
03
Strategic IT planning
For businesses too small for a full-time IT manager, but big enough that the decisions cost real money.
The usual pattern is that nothing gets replaced until it dies, and then three things die in the same quarter. A plan spreads that out.
An inventory
What you have, how old it is, what it runs and what it’s used for. Written down, in one place.
A replacement cycle
Which machines to replace in which year, and roughly what that costs, so it can go into a budget instead of an emergency.
Licence and subscription review
What you’re paying monthly, what it’s for, and what nobody has opened in a year.
A written plan
Something you can take to a board, a bank or a partner without needing us in the room to explain it.
04
Cyber security training
Sessions for staff, at your office. Aimed at people who aren’t technical, so no jargon and no scare slides.
In South Africa the one that costs businesses money is the changed banking detail on an invoice. We spend time on that specifically.
What we cover
- Phishing and what a convincing one looks like now
- Invoice and banking-detail fraud
- Passwords, reuse and two-factor
- Working off a laptop outside the office
- What to do in the first ten minutes after clicking something
How it runs
An hour to ninety minutes, on site, in a room. Once off, or annually as a refresher. We can run it for the whole business or split it by department where the risks differ.
Training changes what people notice. It doesn’t replace the technical controls, and we’ll say so on the day.
05
IT policies & procedures
Written for your business rather than a template with your name dropped into it.
Most businesses only go looking for these when a client, an insurer or an auditor asks. Easier to have them already.
Acceptable use
What company equipment and accounts may be used for, in language staff will actually read.
Access control
Who has access to what, who approves it, and what happens to those accounts the day someone leaves.
Backup and recovery
What gets backed up, how far back it goes, and who checks that a restore works.
Incident response
Who gets called, in what order, and what gets recorded. Including the POPIA notification steps if personal information is involved.
06
Websites
Built, hosted and maintained. This site is one of ours.
Most of the sites we take over were built once and then left. We’d rather keep it small and keep it current than build something nobody updates.
Built to be found
Structured so the pages people search for exist and can be indexed, with the business details marked up for search engines and maps.
Yours to edit or not
A content system where someone in the business will be updating it, a static build where nobody will. We’ll ask which one is true.
Hosted with the rest
Hosting, SSL and backups handled alongside your mail and domain, on one account.
Changes afterwards
Small changes as they come up, or a monthly block if the site changes often.
07
Custom software
Where off-the-shelf doesn’t fit, or two systems that should talk to each other don’t.
Beem, our own lead-management system, is one of ours. It runs the enquiry form on this site.
Integrations
Getting an accounting package and a stock system to agree, or pulling orders out of one system and into another without someone retyping them.
Internal tools
The job that currently lives in a shared spreadsheet with four people editing it at once.
Data and file work
Imports, exports and conversions, usually because a supplier sends a file in a format nothing can read.
Scoped first
We write down what it does before we build it, and quote against that. If the scope changes, the quote does too.
What it costs
Smaller pieces of work run at the standard rate. Anything with a defined start and end — a migration, a website, a piece of software — gets quoted per job.
Hourly
R950/ hour, from
First hour minimum, then 15-minute blocks. Travel in Pretoria and Centurion included.
Per job
Quoted
Migrations, websites, software and policy work. Written scope, fixed quote against it.
Need one of these?
Call and tell us what you’re trying to sort out. If it’s a bigger piece of work we’ll come and look before quoting.
Mon–Fri 07:00–18:00 · 24/7 for contract clients